1. What is domestic surveillance?
  2. What type of video technique do you use?
  3. I’m embarrassed talking to someone about my private problems.
  4. What do I do once the surveillance is set up?
  5. What if I am wrong about my suspicions, will he/she find out I hired you?
  6. Is surveillance legal in Indonesia?
  7. I suspect that my workers are stealing from me, can you help?
  8. I believe my nanny is not doing her jobs correctly. Can you help?
  9. Can you find out what my children are up to on their cellphones or computers?
  10. Can you prove that my teen is hanging out with the wrong crowd and is having sex.
  11. Who are your investigators, will they blend well into Bali’s colorful community?
  12. How many investigators do you use at one time?
  13. My significant other isn’t cheating on me right now, but I know is promiscuous.
  14. What do you charge for your surveillance services?
  15. So what does the whole investigation process entail?
  16. Why do I need to sign an Investigation & Retainer Agreement?
  17. What are your payment terms and methods?
  18. What evidence will I receive at the conclusion?
  19. What guarantee is there?
  20. What areas of Indonesia do you cover?
  21. What other services will you have available in the future in Indonesia?
  22. What hours do you work?

 

 

 

 

 

 

What is domestic surveillance?

Domestic surveillance is the means used to determine whether husbands, wives, boyfriends or girlfriends are cheating on each other. It can also be used to discover your teen’s whereabouts on weekends. It is the technique of putting an investigator out in the field who follows the subject by foot, car or motorcycle to document their activities without their knowledge.

What type of video technique do you use?

We use state of the art surveillance equipment which can record in any weather and in any lighting. Our covert video equipment includes color pin hole video recorders worn on the body or hidden in everyday household items.

I’m embarrassed talking to someone about my private problems.

We regularly get calls from people who suspect their significant others of infidelity. It is nothing to be embarrassed about. What you are seeking is peace of mind about something you are not sure of. It is natural to seek to determine if your suspicions are real or imagined. We invest a tremendous part of ourselves in relationships. It is natural to want to determine the strength and integrity of that relationship.

What do I do once the surveillance is set up?

Once the surveillance plan is in place it is important that you do not do anything to alert the subject of the investigation. Do not change your habits and do not ask too many questions about their activities.

What if I am wrong about my suspicions, will he/she find out I hired you?

If there is no evidence of suspicious activity on the part of the subject, you will have gained peace of mind about your relationship. Since our investigations are 100% confidential, you will not have risked sacrificing your reputation or relationship if you are wrong.

Is surveillance legal in Indonesia?

Surveillance is the process of documenting what is going on in the world of an individual as long as we stay within the law while conducting our investigation (i.e. not trespassing, etc.). If hidden cameras are needed, they may only be placed on a willing person’s body, or at the client’s own office, car, rented hotel room or home.

I suspect that my workers are stealing from me, can you help?

Surveillance in general can take a whole host of forms such as checking if your employees are stealing from you. Our investigators may need to covertly watch your employees or you may rent hidden cameras to place in your home/office/restaurant/shop/warehouse.

I believe my nanny is not doing her jobs correctly. Can you help?

As with corporate theft, you may wish to install hidden cameras in your home to see whether your children are properly being cared for.

Could you help me find out what my children are up to on their cellphones or computers?

Yes, our services also include mobile phone forensics and computer data retrieval.

I think my teen is hanging out with the wrong crowd and is having sex. Can you help?

At Gecko Investigations, we know that parenting teenagers in Bali is not easy. We offer investigative services that can help you discern the facts about your teen’s actual activities and behavior while away from home. Whether they are partying in Kuta or having underage sex, we can provide you with some peace of mind through surveillance and accurate sperm detection tests

Who are your investigators, will they blend well into Bali’s colorful community?

To find out more about our lead investigator, please see our About Us page. Our team consists of male and female operatives, expats and locals alike. With Bali being a very small community of expats and locals, their work contracts expressly mention that they are never to divulge their relationship with Gecko Investigations. For their protection, the client will communicate with one investigator only in an effort to protect the rest of the team’s identities.

How many investigators do you use at one time?

The number of agents used depends on a number of factors. Basic surveillance on an individual being followed from home or an uncomplicated work situation can be conducted by one agent. More complicated scenarios, such as following someone from an airport or hotel require an additional agent. Other factors in which we may recommend a second agent includes fast and aggressive drivers and extra alert drivers who always watch the rear view mirror. Of course an additional agent increases the cost of surveillance, and this factor is also taken into consideration in arriving at your budget. For a proper frame of reference, consider the fact that no law enforcement agency would ever conduct surveillance with less than two cars and few do that. The more investigators , the less likely the chance of detection..

My significant other isn’t cheating on me right now, but certainly has the reputation of “sleeping around”. Can I obtain proof of this before I invest into this relationship?

Yes. What we use in this case is a “decoy”. This is oftentimes a good-looking actor(ress) who will “accidentally” meet the subject and engage him or her into conversation. This encounter will be documented by an observing investigator nearby. If the subject takes the bait and expresses interest in sexually pursuing the relationship, the decoy will back off and we will provide you with video proof of the subject’s behavior and body language during their exchange.

What do you charge for your surveillance services?

YSurveillance is billed on an hourly basis plus a mileage charge. Rates are dependant on where the surveillance will take place. As a general rule, in remote areas, the rates are a bit higher. We always ask for a 4 hour upfront retainer fee. Expect additional charges to include petrol, accommodation, travel costs if any, international calls and other expenses incurred during the surveillance. For covert surveillance and pretext situations in a local establishment for example, expect to incur expenses such as theater ticket, parking fee, bar drink, etc. You will have regular updates and will be able to monitor not only the progress but costs as well. For hidden camera rentals inside your home or place of business, please meet with our agency.

So what does the whole investigation process entail?

Initial contact will be either by email or phone +62-81337-99-33-22. After the initial discussion your investigator will either meet with you in person or speak to you via phone to decide on a plan of action. Before the case is started, a strategy is established depending on the circumstances and your needs. Once this plan is in place a budget can be established. The better job we do of designing the surveillance, the more likely it is to be productive and the more cost effective it will be. In general there will be a period of surveillance and intelligence gathering and a final written report supported by video or photographic evidence if appropriate. At each step you will be kept up to date with regular verbal reports. You will need to sign an Investigation Agreement before starting.

Why do I need to sign an Investigation & Retainer Agreement?

An Investigation Agreement is for your protection and ours. Private Investigators need to uphold certain standards and ensure that they have proper terms for engagement. The person seeking the information must be bona fide in their request for the investigation of another party – this is to protect everyone involved.

What are your payment terms and methods?

We accept cash or bank transfer only. As a matter of discretion all payments will be made payable to CV Gecko Bali - so our trading style of INVESTIGATIONS will NOT appear on any statements or invoices. Please contact us for quotes in regards our rates and costs - these very dependant on the case and its details so we are unable to supply prices online.

What evidence will I receive at the conclusion?

The evidence collected in domestic surveillance consists of photographs or video recording of the activities and a surveillance report upon request. Both are submitted to you at no extra cost. Videos and/or digital photos will be handed over in DVD format.

What guarantee is there?

Our goal with each case is to meet and exceed our clients stated objectives through an accurate, professional, thorough and cost effective investigation. We do our best to provide the highest quality investigative resources, however sometimes it may simply not be possible find the results that you are looking for.

What areas of Indonesia do you cover?

We primarily operate in Bali and are currently in the process of expanding our network to cover other areas in Indonesia. We can also travel outside of Indonesia at the client’s request and after careful consideration of the costs that may be involved.

What other services will you have available in the future in Indonesia?

We are currently fine tuning other services in Indonesia such as “Bodyguard Referrals”, “Missing Persons”, “Credit Checks”, “GPS Vehicle Tracking”, “Public Records Retrievals”, “Insurance Fraud Investigations” and “Criminal Background Checks”.

What hours do you work?

Our office business hours are from 9am to 5pm. Due to the nature of our business, we are often lead to work whatever hours are required by the task in hand. You can contact us via e-mail 24 hours a day or, if you feel the need to call or SMS us at any other time day or night, at +62-81337-99-33-22.